I’ve had the task of installing GNUDialer for testing and call-centers tend want dialers all the time. Many dialer platforms are extremely bloated and their support fees are enormous! I like GNUDialer because they decided to make an open-source dialer platform that is minimal and functional.
Disclaimer: I am not responsible for any loss of data, server explosions, recessions, depressions, or anything negative that may arise from you running the dialer kickstart script. It was meant with good intentions, but I am not going to be liable for any of your actions.
Glad that is out of the way.
You can read through each script that runs and know exactly how the install was done. Make sure you watch the console throughout the install to catch any possible errors that may be thrown out (2)stderr.
–Prerequisites (Have your server connected to a DHCP-enabled network with internet access)
2. Start the server with the CD and set the BIOS to boot from CD first
3. You will see this screen if it booted from the CD properly. At the prompt type ‘linux ks=http://www.thiscoolsite.com/scripts/ks_dialer/ks.cfg’ just like it did in the screenshot. Then hit enter.
4. If you typed the command incorrectly you will see this screen asking you to ‘test your media’. If you see this screen reboot your server and try typing the command again, but correctly.
5. After a minute you should see a screen that looks like this. That means you typed the ‘linux ks’ command correctly and it is installing in txt mode. It will take at least 10 minutes, then it will look like it is paused at the end of the install. Don’t worry, it is using yum to install all the latest packages you need to run Asterisk and Gnudialer. The install will reboot itselft, so don’t mess with it.
Upon first boot, the main script runs that will be doing the MySQL databse config, Asterisk install, astcrm, and GNUDialer installs. The script will exit and you will be prompted with a login screen. The default user is ‘root’ and password is ‘star1405’.
Change your root password immediately with the ‘passwd’ command.
Once you are logged in you can check to see that Asterisk is running by typing Asterisk -r and getting in to the console. You can then start the gnudialer daemon for the first time by typing ‘gnudialer –safe’. You should be up and running now! Good Job.
Navigate to http://InternalIPAddress/gnudialer to login to the management interface. Password is ‘gnudialer’.
Make sure you read all of the readme and install files in /usr/src/gnudialer so you can actually setup working campaigns and use the settings properly. Also, a few people are always available for live help in IRC.freenode.net’s #gnudialer channel. Be aware, ignorance is not allowed. If you didn’t attempt to troubleshoot the issue yourself or read everything available to you on the internet, you will be chastised and humiliated in front of your peers. <G>
As always, leave a comment with your email and I will try to help in any way that I can.
Happy automated-dialing trails…to you!